Our client gets error “{“errorMessages”:[“Das Sortieren mithilfe von Feld ‘rank’ ist nicht möglich.”],“warningMessages”:}” and Response: 400 → Which means - sorting by rank is not possible”.
Where, in our add-on we fetch the issues based on rank. Specific user has reported this issue. But, it works fine with other users. Why this error occurs? How to get rid of it.