Error setting custom field for Organization

Jira Development Jira Cloud
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1

When updating an issue to set the organization custom field, I am getting an error saying the organization Id must be a number. But that is what I am sending. This is using the Jira Cloud API for the issue as I don’t see anything specific to this in the JSM API docs. What am I missing here?

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2

@RandyKnight welcome to the Atlassian developer community.

Quotes around a number make it a string.

{
    "fields": {
        "customfield_10002": [{"id": 10}]
    }
}
1 Like
3

Hi @ibuchanan ,

I’m using the format suggested by you but still getting the same error. Could you please help me to sort the issue?
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Regards,
Chethan

4

@ChethanGR,

Maybe we both weren’t reading the error literally enough. Have you tried:

{
    "fields": {
        "customfield_10002": 10
    }
}
5

Hi @ibuchanan ,

The following worked for me.

{
    "fields": {
        "customfield_10002": [10]
    }
}

Regards,
Chethan

1 Like
6

That’s right, Organizations custom field needs an array of ids (numbers) which represent each of the organizations to be added to the custom field.
Your organization ids are listed under this endpoint: /rest/servicedeskapi/organization?start=0&limit=50
And to modify or add to the Organizations custom field, you need the ids (as numbers, don’t you dear to pass them as a string! :stuck_out_tongue: ) in a nice array like this:

{
    "fields": {
        "customfield_10002": [10, 11, 301]
    }
}
1 Like