errorMessages : ['The app is not installed on this instance.']


in my custom ui app I call await (await requestJira(/rest/api/3/field)).json()

All I get is errorMessages: [‘The app is not installed on this instance.’]

Obviously, the app is installed on the instance. Trying /rest/api/3/field in the browser works just fine.

I tried uninstalling and reinstalling the app, no use.

Hello @TestmapRegularUser,

Your error ring a bell, but it was a long time ago, so my memory might fail me: are you requesting Jira from a Confluence Forge App?

If it’s the case, you need to install your App on both Jira and Confluence to have requestJira() working in Confluence.

Hi, thank you for your reply.

No we are only on Jira.