errorMessages : ['The app is not installed on this instance.']

Forge
1

Hi,

in my custom ui app I call await (await requestJira(/rest/api/3/field)).json()

All I get is errorMessages: [‘The app is not installed on this instance.’]

Obviously, the app is installed on the instance. Trying /rest/api/3/field in the browser works just fine.

I tried uninstalling and reinstalling the app, no use.

2

Hello @TestmapRegularUser,

Your error ring a bell, but it was a long time ago, so my memory might fail me: are you requesting Jira from a Confluence Forge App?

If it’s the case, you need to install your App on both Jira and Confluence to have requestJira() working in Confluence.

3

Hi, thank you for your reply.

No we are only on Jira.