Event emitted when user goes from unlicensed to licensed in ACE

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#1

I have some setup code which runs on install. It listens for the 'connect_addon_enabled' event then proceeds to go through each issue and calculate some fields.

However, recently I noticed this event is only emitted when the add-on is installed, not when a user restarts their subscription.

Hence, when a user has been inactive for a while and restarts their subscription, the 'connect_addon_enabled' event isn’t emitted and the data in my app is not updated.

I believe it also used to run when a user restarted their subscription due to a bug in ACE, but that has since been fixed.

Is there an event I can listen for in ACE which is emitted when a user reactivates their subscription?

Cheers,

Rhys

1 Like
#2

Hi @RhysDiab,

When you say that the code listens to the connect_addon_enabled event, do you have a link to the documentation where you have seen that? I can only find it in the Confluence Webhook page (Webhook).

The reason why I’m asking is that for this scenario, the lifecycle events would be a much better fit. There was a thread here recently on this topic if you want to have a look or join the conversation: Are enable/disable events still supported in the app lifecycle?

Caterina

#3

Hi @ccurti

Thanks for looking into this.

Sorry, I was referring to the /enabled lifecycle event. Another vendor recommended it when I was looking for an event which was emitted slightly after host_settings_saved (/installed).

Is this event suppose to run a license goes from cancelled to active? This event only appears to be emitted on install. Or is there another lifecycle event which can be used for this purpose?

Thanks again.

#6

Hi @RhysDiab,

There is no such event in Connect for when the apps becomes licensed or unlicensed. The only events are for the app installation/uninstallation.

Apps generally follow a pull model when the need to check the license arises, but I’m not sure this would help in this context. More infos are available towards the bottom of this page: https://developer.atlassian.com/platform/marketplace/cloud-app-licensing.

We could raise a feature request for this, but I would need to know more about the need for this endpoint.
We usually ask the following questions:

  • What is not achievable today with the current set of functionalities?
  • How would such feature help in the context of the app?

Thank you,
Caterina