Extract workflow statuses for a customer request via Jira Service Desk Cloud API


I would like to ask if there is a way to extract workflow status names which are shown to customers via Jira Service Desk Cloud REST API in a single request? Please see the image attached.

Kind Regards,

Hi @fkasapov

Since, Jira Service Desk is built upon the Jira platform, in Jira Service Desk you have access to the Jira platform REST APIs.

We have a GET all statuses API in Jira. This should serve your purpose.


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No, no public endpoint provides the status mappings as far as I am aware.

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