Extract workflow statuses for a customer request via Jira Service Desk Cloud API

[fkasapov]

Hello,

I would like to ask if there is a way to extract workflow status names which are shown to customers via Jira Service Desk Cloud REST API in a single request? Please see the image attached.

Kind Regards,
Philip

[aagrawal2]

Hi @fkasapov

Since, Jira Service Desk is built upon the Jira platform, in Jira Service Desk you have access to the Jira platform REST APIs.

We have a GET all statuses API in Jira. This should serve your purpose.

Cheers,
Anmol

[sfbehnke]

No, no public endpoint provides the status mappings as far as I am aware.