Hi,
We have integrated Jira Service Management & whatsapp using API’s. After integration, the instance worked fine and we have deployed the same in Production. Now, In production when the tickets are getting created, we are facing some error as below during ticket creation
Error :
<!DOCTYPE html><html lang="en"><head><meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops -
an error has occurred</title><link type=\'text/css\' rel=\'stylesheet\' href=\'/static-assets/metal-all.css\' media=\'all\'><script src=\'/static-assets/metal-all.js\'>
</script><meta name="decorator" content="none" /></head><body class=" error-page error429">
<script type="text/javascript">document.body.className += " js-enabled";</script><div id="page"><header id="header" role="banner">
</header><!-- #header --><section id="content" role="main">
<div class="aui-page-panel"><div class="aui-page-panel-inner">
<section class="aui-page-panel-content lowerContent"><div id="error-state">
<span class="error-type"></span><h1>Something went wrong</h1><p>Try reloading the page, then check our <a href="[https://status.atlassian.com](https://status.atlassian.com/)">
Statuspage</a> for any current outages. If there are no relevant outages, create a <a href="https://support.atlassian.com/contact/">support request</a>
so we can help you out.</p><p>If you create a request, include the following so we can help you as fast as possible:</p><ul>
<li>Error type: <strong>429 - Too many requests</strong></li><li>Log reference: <strong>6ddc5293-63f5-44ef-a2bb-70fd05db576a</strong></li></ul></div></section>
<!-- .aui-page-panel-content --></div><!-- .aui-page-panel-inner --></div><!-- .aui-page-panel --></section><!-- #content --><footer id="footer" role="contentinfo">
<section class="footer-body"><div id="footer-logo"><a href="http://www.atlassian.com/" rel="nofollow">Atlassian</a></div></section></footer><!-- #footer -->
</div><!-- #page --></body></html>'
Please suggest on how to resolve this.