Feedback popup on addon uninstallation. How to enable?

add-on
jira-cloud

#1

Hello,

during uninstallation of some Jira addon, I found that it’s possible to get feedback and reason why a user is uninstalling the add-on.


How to enable this pop up in free addons?

Thanks,
Jacek


#2

Hey @jjusianiec, I understand this might be disappointing, but currently the feedback pop-up is only available for licensed Marketplace apps.

Best,
eve


#3

This is a very old topic but for those who will look for a similar answer. A workaround for free apps could be In-app NPS form. Granted not quite on uninstall rather while they are using the app but could help with understanding your user needs. Atlaskit has a dedicated component if you’re using the library: https://atlaskit.atlassian.com/packages/core/nps