We have developed three custom fields to use on our JSM instance, based on the Forge Risk Assessment example code. These are for Incident Priority, Problem Priority and Request Priority. Up until this week, they were working fine but now the fields have disappeared from the agent views on these issue types.
I wondered if this might be related to the Forge developer now being “live”?
I have reached out to Premium Cloud Support but they don’t have a support channel for Forge Apps as of now so wondered if anyone else has experienced this?
I have upgraded the Forge CLI on our app and re-deployed/re-installed in into our production cloud instance but still no luck.
Any suggestions out there?