Forge app wrong install count (stuck in past number) in Developer Console & Marketplace


Our app developed using Forge is showing wrong install count. The installation count in Developer Console Log in with Atlassian account is stuck in count from a few weeks ago even though there are many new installations.

Looks like Marketplace install count is also taken from here, so it is also wrong there.

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Hi chhantyal

I’ll get someone from (one of) the teams involved in this flow.
See if they can find anything.

Would you be able to share which app (app id) is having this problem?

Appears to be an existing problem our people are looking into
For more information about it

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