Forge Custom Field send an email for every update


I have a custom field created using Forge and have deployed the site and it works as expected. However every time the field got updated it send an email to me, and the email sender name is the custom field’s app name (the name that registered in the developer console).

I have permissions in my jira site as product admin and site admin.

I want to know if I can disable this auto sending email when the custom field updated. I tried to find the setting in Jira and in my account setting, but cannot find if this can be set to disable.

I can see that there is an email notifications setting in Personal Settings and I can turn off the email notification for issue activity, but this email was sent using user name as the sender, and I still need this notification.

The email notification from the custom field does not make sense, because the sender is the custom field itself, and the body of email is always saying the field was updated (the only field), which is obviously it was changed, I don’t need this kind of notification.

Is this notification possible to be turned off? without turning off the issue activity notification?


Hi @BennyChandra,
Please share your manifest file.

Magdalena Lidia Rogulska

Hi @MagdalenaRogulska,

Thank you for looking into this.

Here is the manifest:

    - key: reminder-date
      name: Reminder Date
      type: datetime
      readOnly: true
    - key: product-trigger-on-issue-update
      function: on-issue-update
        - avi:jira:updated:issue
        - avi:jira:created:issue
    - key: on-issue-update
      handler: reminderDate.onIssueUpdate
  id: ari:cloud:ecosystem::app/53a58f4f-8a4d-4f4f-b2da-5fac990f884e
    - 'read:jira-work'
    - 'write:jira-work'
    - 'read:jira-user'