Hi, I’m trying to use the mail handler feature of Forge to create issues for certain incoming mails, however my mail handler doesn’t trigger at all and when I use the test button inside the set-up screen I get the following error:
com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: imap.google.com,
993; timeout 0;
Using SOCKS host, port: edge-outboundproxy01-prd-euwest1.net.atlassian.com,
1080 while connecting to host ‘imap.google.com’ as user ‘[redacted]@gmail.com’
via protocol 'imap, caused by: java.net.SocketException: SOCKS: Host unreachable
I already verified that the log-in credentials are correct. What could be the problem here?