Forge mail handler not working

Hi, I’m trying to use the mail handler feature of Forge to create issues for certain incoming mails, however my mail handler doesn’t trigger at all and when I use the test button inside the set-up screen I get the following error:

com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: imap.google.com,
993; timeout 0;
Using SOCKS host, port: edge-outboundproxy01-prd-euwest1.net.atlassian.com,
1080 while connecting to host ‘imap.google.com’ as user ‘[redacted]@gmail.com
via protocol 'imap, caused by: java.net.SocketException: SOCKS: Host unreachable

I already verified that the log-in credentials are correct. What could be the problem here?

Hi @MaxGroe ,

Can you please share the code you’re using in your Forge app to handle email?