Forge Tunnel not working for Jira

[IbrahimItani]

Hello,
I am trying to run the forge tunnel command, logs are not showing anymore, and it’s giving me the following output:

Tunnel redirects requests you make to your local machine. This occurs for any Atlassian site where your app is installed in the specific development environment. You will not see requests from other users.

However, it does not show the expected additional information:

=== Running forge lint...
No issues found.

=== Bundling code...
✔ Functions bundled.

Listening for requests..

It was working fine two days ago.
I tried switching to Node 20.9 (previously I was using Node 18).
The following dependencies are used in the app:

• @forge/api: ^3.9.0
• @forge/ui: ^1.11.1
• @forge/ui-jira: ^13.0.16

I was able to deploy and install the Forge app without any issues.

I even tried to install npm i -g @forge/cli again but nothing worked

Can you advise in debugging forge tunnel problem?

[Fario_Consulting]

Hi,
It may be related to a transient network problem (Maybe trying again later might solve it)
If not, could you check whether your firewall settings are blocking the connection.

[MatthewFreeman]

Hi @IbrahimItani, thanks for reaching out.

A couple questions to help us debug this issue with you.

• Are you still facing this issue? If so, is it intermittent or is the tunnel functionality broken for you?
• Did you try the recommendations of @Fario_Consulting?

If you are still facing the issue at all and it’s not a networking issue/firewall issue on your end;

• Could you provide your appId so that we can look at our service logs?
• What is the output from forge tunnel --verbose?

Thanks!

[IbrahimItani]

Hello @MatthewFreeman
Thanks for the reply
I tried it on another network and it worked, so it could be due to firewall issue as you mentioned

Can you please check these 2 questions also related to forge

[Jira Cloud] ~ Not Supported for string custom field type in forge

I created a custom field type in Forge of type string. I want to search for a substring in it (like a normal text field), but I encountered this error: ~ is not supported by the **custom field name** field. Can you assist me in enabling the free text searcher template for this custom field type in Forge? Thanks!

[Jira Cloud] Create Custom Endpoint in Forge

Hi, I’m working on creating a custom endpoint using Forge for use in the UI. Initially, I used a web trigger as a workaround, but after reading about the endpoint feature, I’d like to learn how to set up and use it. Can anyone provide a simple example of how to create and call a custom endpoint? Here’s the official documentation for reference.

[RhysDiab]

I’m getting the exact same issue. It just sits there at “Listening for requests”. I’m working at home so unlikely to be corporate firewall. Changing my network to my mobile hotspot doesn’t help. I only just removed docker desktop and updated the forge cli to 10.13.5 then started encountering this issue. Any ideas?