Get all requests in a service desk, not just for the current user context

Getting requests from the API using /rest/servicedeskapi/request/ returns only the requests for the current user. This is by design according to the API documention.

I can’t seem to find any method that will return all requests regardless of who the creator is.

Can anyone advise how to do this?

Hi @james.holt,

Have you tried using the general Jira Server REST API?

1 Like

Just to echo what @pvandevoorde said but also to add - you’ll need to do it as the app and not as the real user(it will be restricted).

1 Like