Get filtered request types from RequestTypeService

JSM Development JSM Data Center
1

Hi :slight_smile:

When using RequestTypeService::getRequestTypes, we’re getting request types that should be restricted for other users. The same thing happens when calling the API endpoint GET**/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}**

Does anyone know how we can filter out these restricted request types? They don’t appear in the JSM portal, and it looks like the portal uses RequestTypeServiceOld::getAllowedRequestTypes, but I’m not able to access that method. Has anyone found a solution?

Thanks!