As I mention on
I’m trying to integrate Jira in our web page. At the end, I wasn’t able to connect a customer to Jira cloud API using OAuth, so now I’m connecting a permission-less Atlassian account to Service Desktop API with Basic Auth. Not ideal, but it works.
Now I’m working to get all the info I could get in a previous version of our web page, that connected only Jira users, but I noticed that there are some fields that I’m not able to get.
Right now, I can’t see how to get how many time has been working on the request, last update date, the update author on comments, or any way to get worklog info for a request (our customers need to know how many time we’ve been working on their request, and how).
I’m looking at
But I’m not able to find a clue on how to get that. Am I blind or service desk API has less info than Jira API?