I had changed the “description” and “Logo” of the Service Desk in the Portal settings
option.
On the Customer Portal, the changes were reflected.
But when I tried to hit the Get Service Desk
API endpoint (https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-get) using Postman, only the name is returned.
Here is a sample response:
{
"size": 1,
"start": 0,
"limit": 50,
"isLastPage": true,
"_links": {
"self": "https://api.atlassian.com/ex/jira/{cloudId}/rest/servicedeskapi/servicedesk",
"base": "https://your-domain.atlassian.net/",
"context": ""
},
"values": [
{
"id": "1",
"projectId": "10001",
"projectName": "Test IT Service Management",
"projectKey": "TISM",
"_links": {
"self": "https://api.atlassian.com/ex/jira/{cloudId}/rest/servicedeskapi/servicedesk/1"
}
}
]
}
So my question is, is it possible to get the Description and Image using the API?