We’ve been patientily waiting for our DC approval to go through even while continuing to get customer requests. However the Atlassian Staff assignee of our ticket I just noticed is quietly deactivated?!
Please give our DC tickets some love as soon as possible:
Its now been 17 days AND I just noticed the assignee to our ticket is a deactivated account:
I’d been trying to more quietly escalate things through other tickets and comments but Atlassian has either intentionally or unintentionally disable callouts on most tickets among the ways its limiting communications.
Do you have a process in place for when people leave Atlassian that issues they were working on don’t get dropped? Did this get overlooked? This is actually now costing us daily.
Thank you for attention!