How do you handle "Too many connection" problem? Codes: 429, 400, 403, 500

I want to ask you for your experience with API rate limits and various status codes returned. I have already identified that you can get a range of status codes including: 429, 400, 403, 500. Frankly, I see 429 very rarely

I am collecting various cases under:
https://ecosystem.atlassian.net/browse/ACJIRA-1929

I also did a little research and found several tickets that may be related:

https://jira.atlassian.com/browse/JRACLOUD-72381

https://jira.atlassian.com/browse/JRACLOUD-71056

https://jira.atlassian.com/browse/JRACLOUD-71874

https://jira.atlassian.com/browse/JRACLOUD-70925

https://ecosystem.atlassian.net/browse/ACJIRA-1868

https://ecosystem.atlassian.net/browse/ACJIRA-1848

https://ecosystem.atlassian.net/browse/ACJIRA-1839

1 Like

Hi,
We’ve also encountered the same problem. Apart from the ones you mentioned, we also sometimes get 405 as well. We have already escalated this issue through some support tickets and I believe it would be best if everyone affected would comment here: https://jira.atlassian.com/browse/JRACLOUD-70909 where the issue is tracked for a few months already.

Thank you for sharing