How to Build a Public, Custom-Designed Landing Page in Jira Using Forge (No Login Required)

Forge Forge Platform and Tools
1

Hi Atlassian Community,

I’ve developed a Forge app intended to serve as a “custom landing page” for users interacting with our Jira Service Management project. The goal is to create a “professionally designed, user-friendly UI” (think branded visuals, interactivity, layout flexibility) that can be accessed directly “without requiring users to log in” — i.e., publicly accessible.

Here are the key requirements:

  1. The page must be hosted “within Jira” (Forge-based or native Jira module — no external servers).
  2. It must be “publicly accessible” (support anonymous/unlicensed access).
  3. It should support “full UI customization” — ideally allowing for rich, responsive interfaces (e.g., via Forge UI Kit or Custom UI).
  4. It must serve as a “standalone landing page”, not just a small component or embedded section.

What I’ve Already Tried:

  1. “Forge Global Pages”

    Offers UI flexibility.
    :cross_mark: Does “not” support unlicensedAccess, hence login is still required.

  2. “Portal Modules (portalFooter, etc.)”

    :white_check_mark: Supports unlicensed access.
    :cross_mark: Limited scope — can’t be used as standalone landing pages, and support minimal UI customization.

  3. “Global project permissions and anonymous access configurations”

    Tried enabling anonymous access for the project.
    :cross_mark: Still doesn’t expose the Forge page to unauthenticated users.

  4. “Atlassian Connect with externally hosted UI”

    Technically possible, but requires separate server infrastructure, OAuth setup, and ongoing maintenance — which I’d prefer to avoid.

  5. “Confluence public pages integrated with Jira”

    :white_check_mark: Public access supported and allows some customization.
    :cross_mark: However, this is not inside Jira and involves using another product.

My Question:

  1. Is there “any officially supported way” to expose a “Forge (or Jira-native)” landing page that:

  2. Is “publicly accessible” (no login required),
    Supports “rich UI customization”, and
    Can be hosted “entirely within the Jira environment”?

If not currently possible, is there any known workaround or is support for such functionality on the roadmap?

Thanks in advance for your guidance and recommendations.

2

Hi Surya,

Sadly Jira doesn’t support Anonymous access yet, there is a ticket you can put your requirements on and vote for: Jira.

That feature is only supported in JSM at the moment in Forge.

Cheers
Ben

3

Hello Benny,
Thank you for your response. I’m aware that Jira Service Management allows partial customization of the customer portal using Forge. However, my requirement is to “fully customize the entire portal”, not just specific sections. Is there any way to achieve complete UI control over the portal?