My goal is to create a Service Project Template.
I have followed the guide here: https://developer.atlassian.com/server/jira/platform/creating-a-project-template/
The plugin is loaded, the Service Project Template appears and I can successfully create a new Project using this template.
The issue is that the Sidebar in the Project view and the Project Settings does not load.
The error in the logs is:
Error generating bigpipe content for ‘sidebar-id’: java.lang.RuntimeException: This is a Service Desk project, but we were unable to load the Service Desk project context. It may be possible to fix this error by converting this project to a different project type, and then converting it back to Service Desk.
The solution is obviously to change the project to another type and back to a Service project - and this does work.
The issue is I don’t want to have to do this, I simply want my Service project to be created correctly from the get-go.
amps version 8.1.0
<jira.software.application.version>8.15.0</jira.software.application.version> <jira.servicedesk.application.version>4.13.5</jira.servicedesk.application.version> <jira.servicedesk.api.version>3.9.1</jira.servicedesk.api.version>
Can anyone provide some guidance here to work around this issue?