How to migrate customers to the correct region after releasing data residency support

[SushantBista]

Hi @jbevan,

@jbevan

Am I correct in understanding that the customer would need to uninstall and reinstall the app via the Manage Apps screen? And then the region specific URLs we define in the app descriptor will be used?

Yes, that’s correct.

@jbevan

How is this different to us releasing updates to the descriptor, which trigger uninstall and reinstall lifecycle events? Am I correct in understanding that the app manager treats these two scenarios differently?

Yes, it’s treated as a different scenario. For app version bumps (updated descriptor), there will be a ‘silent’ uninstall process without these lifecycle events sent out. Therefore, Connect will continue to use the existing installed region after an update, even if new regionBaseUrls have been added to the descriptor. However, once a ‘formal’ uninstall/reinstall is done, the relevant region specific URLs will apply.