How to obtain a test Jira instance for Isolated Cloud (IC) apps

We’re building a Forge app for Jira Cloud that we plan to publish in multiple variants: standard Marketplace, AGC and IC (Isolated Cloud). We already have a working setup for AGC testing, but we’re unclear on the equivalent for IC.

Specifically, do we need a special, dedicated Jira instance to test an IC-eligible app, similar to how AGC requires a Gov Cloud site — or can IC compatibility be validated on a regular Jira Cloud developer/test instance? (we assume there are differences worth testing separately, e.g. in license handling, so a regular dev site might not fully reflect IC behavior).

Regards,

I have reached out to the required team to get more information on this.

Hi @PeterAppsvio , best bet is to create a support ticket and we can route it to the correct team to get you access to the IC test Env.

Please provide information about your APP ID etc and users that would need access.

Support ticket link below:

Cheers
Ben