I am currently developing a plugin for Jira DC. In the atlassian-plugin.xml file I have enabled the compatible flags but in the Manage App section it still shows incompatible.
Am I missing something that needs to be handled or is there a bug that affects this section?
Thanks
Hi @HungTran
if you use atlas-run, check what license your application has, maybe it has a server license.
If this is not a problem, please provide more information, e.g. atlas-package result, application version, what licenses you are using, etc.
Cheers
Hi @adam.labus
when I run atlas-run in dev environment it is not marked as incompatible.
This happens when I install Jira environments from downloaded zip files. The app will be marked as incompatible even if I have not used a license or when I use a timebomb license. It happens on both Jira 9.4 and Jira 10.0 environments.
The application version is currently 1.0.0
Best regards
Hung
Hi @HungTran,
if your app is not available on the Atlassian Marketplace, all the Data Center parameters in the plugin.xml are irrelevant and it should never show up as incompatible.
If your app is available on the Marketplace, you also need DC approval from Atlassian (https://developer.atlassian.com/platform/marketplace/dc-apps-submitting-your-app/).
Additionally the app needs to be marked as compatible with the Jira version you are running (e.g. 10.3.0). Otherwise it will show up as incompatible.
Hi @t-bundt
Thanks for your reply, I have also investigated that and found that what you explained is absolutely correct.
Best regards
Hung
