issue_created not firing from backlog view

I have a webhook set up to fire on issue created. It works fine when on the board view using the “Create” button in the header. When navigating to the backlog view for the same project, clicking the “Create” button in the header will create an issue, but I don’t get an issue_created event, only an issue_updated event…

I’d check the workflow configuration - if the “Create” transition triggers correct events

If configuration is correct then I’d create devhelp ticket Jira Service Management

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