Issue with Connect App History API popState Inconsistency

We are using window.AP.history.pushState(url) in a click event to manage URL changes and redirections in our application. We handle window.AP.history.popState in the app entry point constructor to manage back navigation and state changes.

Since December 19, 2024, we’ve encountered issues where this implementation fails in some instances, although it continues to work correctly in others. Prior to this date, it functioned perfectly across all instances.

Has anyone experienced similar behavior or noticed any recent changes that might be causing this inconsistency?
Any guidance would be greatly appreciated.

Thanks!!

10 Likes

Hi @umang.savaliya we are having the same problem, and also not sure what to do with it. did you raise a ticket to the Support, what are they saying?

1 Like

Hello @umang.savaliya , thanks for contacting us regarding this!

We have received tickets from different partners reporting this same behavior, so we have escalated the issue internally to our engineering team.

We would appreciate it if you could raise a ticket in our Ecohelp portal regarding this issue, where we can provide additional updates during the investigation.

Cheers,
Richard Santos
Ecosystem Support Engineer

3 Likes

Hey @RichardSantos Thank you for your prompt response. Following your suggestion, I have raised a ticket on the Ecohelp portal. Please let me know if you need any additional details, and I’ll be happy to provide them.

Thanks!

Unfortunately, this is also affecting our products. I’ve raised an ECOHELP ticket to also have updates :crossed_fingers:

1 Like

Update from Atlassian.!

1 Like