Jira Admin Page Not Displaying After Forge Deploy - UI Shows Blank/Placeholder Text

I have a Forge app with a Jira admin page that should display a React UI form. After running forge deploy, the UI doesn’t show up properly in Jira. In production, I only see placeholder text, and in development environments, nothing displays at all.

Goal: We want to view and interact with our custom admin page UI whenever we access it through Jira Settings → Apps → [Our App Name].

Current Behavior:

In Production:

  • Navigate to: Jira Settings → Apps → “Velocity Onboarding”

  • Expected: Full React form with text fields and submit button

  • Actual: Shows placeholder text or minimal content (not the full UI)

In Development (Velocity_env):

  • Same navigation path

  • Expected: Full React form

  • Actual: Blank page or no UI elements visible

No errors in:

  • forge lint output

  • Deployment logs

  • Webpack build output

What We’ve Tried:

  • :white_check_mark: Rebuilt UI multiple times

  • :white_check_mark: Deployed to both production and development

  • :white_check_mark: Verified ui/build/ directory contains all files

  • :white_check_mark: Checked manifest.yml syntax with forge lint

  • :white_check_mark: Confirmed app is installed on Jira site

  • :cross_mark: Still not seeing the UI render in Jira

We are new to using forge etc and are trying to see if we can create a basic simple application that can connect to jira and view jira tickets. Any help would be much appreciated :slight_smile: