Jira Bulk API Rejects Custom Field Payload and throws error “Specify a valid ‘id’ or ‘name’ for customfield.“

Forge
1

Hi all,

We’re seeing intermittent failures when setting a single-select custom field (customfield_10279) via the Jira Bulk API. In some cases, the frontend sends:

{ "value": "DPI" }

instead of the expected:

{ "id": "16295" }

This happens when the field normalizer can’t resolve the label due to stale or empty createmeta data.

and then the following error apears:
Specify a valid ‘id’ or ‘name’ for customfield.