What’s changing, and why?
Over the past couple of months, we’ve been rolling out a new issue view, which includes changes to the Jira Cloud rich text editor. Some of you may have noticed changes in the editing experience, like new functionality being added, but some of you have also sent feedback about the removal of wiki markup.
We’ve removed wiki markup from the new editor in favor of full markdown support. This is a significant change, and we thank all of you for the feedback you’ve sent. While the adjustment can be difficult, we know this will allow us to provide a more modern and consistent editing experience. The new editor in Jira Cloud is much more consistent with our other products like Confluence and Bitbucket, so should feel very familiar if you’re also a Confluence or Bitbucket user.
You can see the relevant markdown syntax in our documentation page.
When will I see this?
You’ll see the new editor whenever you’re working in the new Jira issue view. The new issue view is rolled out for most of you on the board and backlog, and about half of Jira Software sites are already seeing the new view for full-page issues. If you don’t see this just yet, you’ll likely see it in the next couple of months.
For Jira Service Desk users, we’ve only just started the rollout of the new issue view. Many of you will begin to see it in the next few months. You can read more about Jira Service Desk-specific changes in our documentation.
Some editor features like tables and emoji are tied to certain aspects of the new issue view rollout. If you don’t have the new view for full-page issues, you won’t be able to create tables and other panels in the new issue view just yet.
The new issue view will be rolled out to all Jira Software users in the couple of months (still with the ability to turn it off for now should you need to). In the meantime, to create tables you’ll need to click through to the old issue view.
Once you have the new issue view for full-page issues, you’ll be able to create tables and emoji in the new view.
Markdown and Keyboard Shortcuts
Rather than remembering different shortcuts for different types of content, you now only need one: the slash command. Type / to open a list of macros and other content that you can add to your rich text fields.
For those of you who prefer using markup languages, you can type or paste in markdown and we’ll convert it into fully formatted content as you go.
Keyboard shortcuts have also been updated to be consistent with industry standards, so many of our keyboard shortcuts will be the same as in the other apps you use.
You can read more about markdown formatting in Jira Cloud in our documentation.