We are working on a tool that synchronizes data between an application and Jira and we noticed that sometimes our requests sent to Jira return 429 error. We tried to identify which is the limit of the API requests, but we did not find any details on Jira Forums. Could you please help us to clarify how the concurrency API limit is calculated, so we can adjust our logic to diminish the number of responses with 429 error.
@KateBarariSevcenco, are you sure that it’s not related to ngrok connections limitation? It looks exactly like that.
For not authorized users: 20 connections limit.
For authorized but not paid accounts: 40 connections.
Check paid options here. Please note, that “connections” means not “request”. So if you’ll provide a Keep-alive connection it should resolve your issue at all.