Hi VladyslavKurmaz,
This issue sounds related to the “repeated consent prompt” problem where user consent was only “refreshed” if you reloaded the page. So navigating within the product before returning to the original page still had the old data from before the user provided consent.
This issue has recently been fixed and the fix was deployed earlier in the week which should be available in Jira Cloud from build JF-PROD-30504 onwards. If you could check the value of window.BUILD_KEY in your browser console then try to reproduce the issue that would be really helpful. If the build is newer than JF-PROD-30504 and the issue persists then we will need to continue our investigation.
Thanks!