We have a strange new issue cropping up in Jira issue retrieval code that has been working for years.
We have client reports in Excel which implement VBA to retrieve project Jira issues. We formulate the Jira issue REST query, and use XMLHTTP60 to send and then receive the Jira issue JSON.
We use Jira token and user account for authorization, as required.
The queries are working for most managers, however some are now failing, and the result of the query, instead of paged Jira issues in JSON, is an html document with the title “Browser Not Supported By Jira”.
The status return for the query is 200, which is “OK”.
I would certainly appreciate any information that would help me determine a cause of why this is failing, and why instead of a status error, or the results JSON, we are returning an html document.