Some of our customers have problems enabling our reference application add-on. ref-app-key and com.mycompany.refapp are the only references to our code in stacktrace. This happens on Jira Server version 8.3.1. This problem does not occur on our testing 8.0/8.1/8.3.1 instances hosted on Windows/Linux. Any ideas how to troubleshoot and resolve this issue?
2019-08-14 07:41:47,204 ThreadPoolAsyncTaskExecutor::Thread 30 ERROR jirauser 461x66230x1 148gnv 10.10.10.10,127.0.0.1 /rest/plugins/1.0/ref-app-key [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.mycompany.refapp], unsatisfied dependencies: none
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://284.0:0/META-INF/spring/plugin-context.xml]; nested exception is java.lang.NullPointerException
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:414)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:336)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:304)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:187)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:223)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:194)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:171)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:141)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:133)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:619)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:239)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:217)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:154)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
at org.osgi.util.tracker.ServiceTracker.<init>(ServiceTracker.java:184)
at com.atlassian.plugin.spring.scanner.util.ProductFilterUtil.detectService(ProductFilterUtil.java:96)
at com.atlassian.plugin.spring.scanner.util.ProductFilterUtil.detectProduct(ProductFilterUtil.java:84)
at com.atlassian.plugin.spring.scanner.util.ProductFilterUtil.getFilterForProduct(ProductFilterUtil.java:59)
at com.atlassian.plugin.spring.scanner.util.ProductFilterUtil.getFilterForCurrentProduct(ProductFilterUtil.java:50)
at com.atlassian.plugin.spring.scanner.extension.ClassIndexBeanDefinitionScanner.findCandidateComponents(ClassIndexBeanDefinitionScanner.java:98)
at com.atlassian.plugin.spring.scanner.extension.ClassIndexBeanDefinitionScanner.doScan(ClassIndexBeanDefinitionScanner.java:67)
at com.atlassian.plugin.spring.scanner.extension.AtlassianScannerBeanDefinitionParser.parse(AtlassianScannerBeanDefinitionParser.java:67)
at org.springframework.beans.factory.xml.NamespaceHandlerSupport.parse(NamespaceHandlerSupport.java:74)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1366)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1352)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.parseBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:178)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.doRegisterBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:148)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.registerBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:98)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.registerBeanDefinitions(XmlBeanDefinitionReader.java:508)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:392)
... 20 more