The team’s been delicately packaging EAP 7, and improving the
ServiceDeskCustomerRequestService in our Java API. Before, we had only one API for retrieving customer requests, which meant that a laundry list of requests would be returned even when searching for a single issue. We’ve now split that into two APIs, so you get the most relevant result.
I want to test this EAP
If you use the maven.atlassian.com site to download your milestones, make sure you get milestone 4.0.0-m0022.
EAP 8 is up next, and will contain a breaking change to our public API. Similar to our previous changes, fugue will be removed – directly impacting how you write automation extensions.
If internal or vendor feedback highlights that more changes are needed (including breaking changes), they’ll also be packaged up.
I have feedback
That’s great! We’re counting on your feedback to tell us if things are working (or not). You can post a comment here, and we’ll get back to you as quick as we can.
Senior Developer, Jira Service Desk Team