Hi,
I have created a Jira service desk project and created a workflow where I have configure Escalated status.
While changing the status to Escalated from Jira I can reassign the assignee and I can add a comment.
I want to achieve the above scenario using rest API and I could not find it the developer documentation. Please help!
PS: I cannot even change the status to Escalated using the rest API. I use the Transition Issue method to update the status (/rest/api/2/issue/{issueIdOrKey}/transitions).
Thanks,
Kannan