Jira Software Cloud "Get issues for board" REST API does not return the correct issues for boards of next-gen projects


Has anyone experienced the following problem?

Steps to reproduce the bug

  1. Create a new next-gen type project
  2. Turn on the “Backlog” at the project features, but don’t turn on the “Sprints”
  3. Create 3 issues in the backlog
  4. Add only the first issue to the board (let’s say its id is 2)
  5. Call this REST API endpoint: https://<JIRA_BASE_URL>/rest/agile/1.0/board/2/issue


Expected Result

JSON result contains only the first issue.

Actual Result

JSON result contains all 3 issues.


I don’t think it’s necessary a bug but rather a missing feature. The /issue end point is supposed to get all of the issues associated with the board (the issues in the backlog are in the board). What’s missing is a /not-in-the-backlog since there is a /backlog end point.

Not sure where one would drop in feature requests for Jira nowadays though.

1 Like

We tried to use the following logic: get issues for board (https://developer.atlassian.com/cloud/jira/software/rest/#api-rest-agile-1-0-board-boardId-issue-get) and subtract the issues for backlog (https://developer.atlassian.com/cloud/jira/software/rest/#api-rest-agile-1-0-board-boardId-backlog-get).

This seemed to work, but found a case when it does not.


  "expand": "schema,names",
  "startAt": 0,
  "maxResults": 50,
  "total": 4,
  "issues": [...]


"expand": "schema,names",
  "startAt": 0,
  "maxResults": 50,
  "total": 3,
  "issues": [...]

The backlog enpoint does not return the NG2-2 issue, which is resolved, but visible in the Backlog screen.

All of this is quite confusing, and really seemes to be a bug in the backlog endpoint.

I was able to replicate this. Discussing with the team if this is the intended behaviour.

@aagrawal2 Do you have any updates?
We have released the new version of our app yesterday, but this feature couldn’t be added. The next version comes in weeks, and we would love to add this feature to that release.

@aron.gombas @ferenc.nagy

I just confirmed with our team and it is a missing feature. I have created a feature request for you guys which you can follow up here - https://ecosystem.atlassian.net/servicedesk/customer/portal/14/DEVHELP-3850.

Feel free to raise a ticket for a feature request or suggestion in the future via this link in our portal.


I cannot open the URL: https://ecosystem.atlassian.net/servicedesk/customer/portal/14/DEVHELP-3850
It says, “You do not have permission to view this request.”.

Here is the public ticket - https://jira.atlassian.com/browse/JRACLOUD-73408
Please ignore the previous one.