Exploring Jira Service Management, and starting to see how big a lift it is to extend it for policies and procedures unique to our org. I’m looking to add a GUI element to all “Change” tickets, and looking at the documentation for conditions, I’m a bit confused. I wrote:
"key": "my-web-panel",
"conditions":[
{
"condition": "entity_property_equal_to",
"params":{
"entity": "issuetype",
"propertyKey": "Name",
"value": "[System] Change",
"objectName": "Name"
}
}
]
]
But it’s largely guesswork. Where do I go to inspect the actual details so I know I’m mapping things correctly?
I’m referencing: https://developer.atlassian.com/cloud/jira/platform/connect-conditions/#required-parameters