I am trying to import assets in Jira Assets using JSON imports. I am using the “Import data from a web address” option to import around 2000 assets in Jira Assets/insights but it fails to write all the assets in the insights database. every time I try it it’s always some random number below 2000 but never the full amount. I checked and if my link provides the correct amount of assets every time and it does so that’s not the issue. I also tried the “import JSON from a file” option and there are also Jira Fails to load all assets; sometimes it will load 1600 assets sometimes 1829 assets from the exact same JSON file. what might be the reason behind this unpredictable behavior of Jira?
I also noticed a few more weird things and I can’t find any documentation or anything on the community regarding this:
- how the assets will be uniquely Identified By Jira for further updating after loading assets for the first time
- is there any roadmap Available for Assets and upcoming features to it? when I Did the same thing for Jira on-prem it was much more refined than this with options like providing a cron expression for automatic sync process