Thank you for the honest and direct feedback. We understand your frustrations regarding changes, communication gaps, and the impact our decisions have on your businesses. I have personally had many of these discussions with members the community since joining Atlassian last July.
We recognize that communication and partner experience are critical areas for investment. We are committed to bringing together our communication channels into a cohesive strategy, and you can expect continuous improvements in this area. For our marketplace partners, I hope you’ve noticed the reintroduction of our monthly communications in May.
We’ve heard your concerns about the effects of some decisions and changes, and we’re actively working to address these issues. While our focus on initiatives like Forge is clear, we want to ensure that partners are aligned with Atlassian’s key transformations: Enterprise Cloud, System of Work, and AI. If you need guidance, we are always open to a live discussion should you want to discuss individual decisions. We understand that frequent communication is important, and we’re working to ensure that our updates are timely, relevant and transparent when we can be.
Thank you for holding us accountable and for your continued partnership as we work to improve together.
@aragot - Checked with the team. There is an escalation and we are working on that issue.