Max retries exceeded (violation of SSL protocol) REST API

Hi all,

We are having an issue with Trello REST API with our team, where when getting a board, based on its name, exceeds the retries and returns an error.

Not sure what we are doing wrong here, as it the majority of the time it works flawlessly, even if you run it a consecutive time.

Hopefully, someone can help us with this!

Thank you in advance! :slightly_smiling_face:

Andre

Based on this SO post it sounds like the library throws that error when the Trello API server responds with a 429. Right?

If that is the case, then your script is hitting some API rate limits: https://developers.trello.com/docs/rate-limits Do you have any sort of request throttling enabled in the script?

Side note: I have expired the token that was included in that screenshot. Trello tokens should be kept secret (doubly so when the API key is included!) as they are used to access an entire Trello account.

Hi @bcook,

Thank you very much for coming back to me!

Based on this SO post it sounds like the library throws that error when the Trello API server responds with a 429. Right?

If that is the case, then your script is hitting some API rate limits: https://developers.trello.com/docs/rate-limits Do you have any sort of request throttling enabled in the script?

That sounds about right! Unfortunately, when testing, we never had any issues with limits, so we didn’t implement any throttling solutions. learned something today! :slight_smile:

Side note: I have expired the token that was included in that screenshot. Trello tokens should be kept secret (doubly so when the API key is included!) as they are used to access an entire Trello account.

Thank you for this! Very naive of me…

Andre