Mobile support for Forge apps - we want to hear from you!

Hey everyone! :wave:t4:

For those of you who don’t know me, I’m Aditi - a Product Manager on the Forge platform. Our team is currently exploring Mobile support for Forge apps, and we’d love to hear from you. Your feedback will inform what we build, and what kind of features on Forge mobile to prioritise. Let us know what you think using the polls below.

It is important that my apps work on Jira/Confluence mobile
  • Strongly agree - it’s crucial to the user experience
  • Agree - it’s preferable in the user experience
  • Don’t agree - it’s not required in the user experience

0 voters

The level of effort I expect to apply to support my apps on Mobile is…
  • Moderate - we want to tailor our experiences to their respective platforms
  • Little - willing to make minor changes, however the cross-platform compatibility should predominantly handled by Forge
  • None - apps should be automatically compatible

0 voters

If you feel strongly about any of the above, or you’d like to suggest something different, then add a comment below and let us know why. Of course, if you’re more comfortable, you can DM me or book some time to have a chat!

6 Likes

Does the second question include all forms of UI: Forge UI and custom UI?

In the case of Forge UI mobile support may be much easier if not trivial because Atlassian could adjust the rendering to be mobile-friendly. On the other hand, for Custom UI with AtlasKit the required effort could not only be moderate but significant.

3 Likes

I agree - Forge UI should have responsive/adaptive support baked in. Custom UI with AtlasKit should be moderate.

2 Likes

@tbinna @james.dellow thanks for the feedback! This is the kind of thing we want to hear more about.

The second question includes all forms of UI but you’re right, this is an important distinction that needs to be made in regard to the level of effort required.

Would you be able to elaborate on what ‘trivial’ vs ‘moderate’ or ‘significant’ effort would look like for you? What tasks would you expect needs to be done by yourself (if any) to support a Forge app on mobile? And, what tasks should be handled by the Forge platform?

@AditiVenkatesh In general, I do not think mobile support for Forge apps is a simple question of making it compatible. If this is really a concern, I think it should be addressed from the ground up. Today, I don’t think many vendors have mobile in mind when they design apps. Atlassian would have to first lay the foundation for that. But I also do not see how mobile-friendly apps would have anything to do with Forge specifically (apart from the point on Forge UI).

The below is all hypothetical because I think very few Marketplace partners are actually running Forge apps at this stage - at least not us.

By trivial I mean no changes from the Marketplace partner if Forge UI is used because Forge UI could be seen as merely a description of the UI. Atlassian could adjust the rendering of the Forge UI components to make it mobile-friendly.

For Custom UI (and Connect for that matter), I would say it depends on the partner’s implementation and which modules they use. To be honest, I think for the most part Atlassian’s design guidelines do not consider mobile, and AtlasKit does not have any utilities that would encourage responsive app design/layouts (e.g. media queries). Maybe this is not a concern AtlasKit wants to address, however many UI libraries do provide such utilities. This is why I was saying making Custom UIs responsive and mobile-friendly may mean a significant overhead because the UI potentially needs to be re-designed with mobile in mind.

3 Likes

I’d add that also there is no parity between integration points in the desktop browser experience and mobile right now. My current Connect app only works in the mobile app if used as a macro and the experience isn’t great. But the option that adds it as a custom page isn’t even accessible and if added as a custom overview page, it’s ignored.

3 Likes

Trivial in Forge UI might mean picking appropriate adaptive configurations.

Moderate in Custom UI would be similar to building a modern web experience to be responsive/adaptive. But I’d expect Atlassian to provide a fit for purpose framework to do it efficiently and consistently.

2 Likes

@tbinna @james.dellow thank you once again for your in-depth feedback. We will take this onboard as we continue to explore what mobile support for Forge apps will look like.

@james.dellow we are currently investigating how we will support extension points in the mobile experience. Aside from adding custom pages, if there are any other extension points or use cases in your web app which you’d like to see on mobile, please let me know. Alternatively, you can book in some time for us to have a more in depth chat about this via this link.

2 Likes