Hello, I’m from Structure Cloud app team. We fail to install migration webhook for some customers even after retrying 10 times.
We are making a PUT request to the “/rest/atlassian-connect/1/migration/webhook?version=1” endpoint and receiving 401 Unauthorized.
Unfortunately, we don’t have enough information about the reason for the response.
For example: on 7 February at 18:52:36 UTC on our side we receive 401, Atl-Traceid: ae0065f4f31a4759b97844b881e5ccd6
Could you help us to understand the reason for the 401 response?
Hi @KonstantinBakharev1,
First up, the ?version=1 isn’t needed any more and the documentation doesn’t have it any longer
Unless it needs to be different for each install, it’s better to have the webhook defined in the `atlassian-connect.json file.
If you’re using the PUT option, make sure it’s after the /enabled lifecycle is called, and even better to give it about 30 seconds.
If it continues, you can open a ticket in https://ecosystem.atlassian.net/servicedesk/customer/portal/34/group/107/create/544 and we get dig into it.
Mention this post as well, so we can come back and also write an answer here for everyone else.
James.
James.
1 Like
Hi @jrichards,thank you for your quick answer.
We will remove version from our requests and check delay after /enabled lifecycle.
Best regards, Bakharev Konstantin