Organizations Field Does Not Return in Jira API

Hello,

I am using Grafana and Jira’s built in datasource to pull data from Jira into my dashboards. I am trying to pull organizations for a bar graph that shows organizations + counts. I run into an issue whenever I try pulling the organization field and get no data. 1 week ago I tried this and no data returned. Today I tried it and data returned when selecting the organization field, but 20 minutes later data isn’t returning anymore.

Why is this happening?

I believe I found what’s causing this issue but not the problem. It also explains why this was working yesterday, and then broke again, and why this was working today again, but then once again broke.

Whenever I add organizations to tickets, the built in Jira datasource in Grafana stops pulling in organization data. I have no idea what is causing this, but it’s a very strange behavior.

This same exact data pull was working 5 minutes ago, and all of a sudden, once I start adding organization to tickets that didn’t have organizations, it crashed again.

I shared an image of no data returning even though I selected the organization. I am using the built-in Jira datasource (created by Jira) in Grafana.

I found a ticket/issue that is causing the organization field to break though it is very unclear what is causing the field to break that is in this issue.

I compared the JSON body of this issue vs an issue that shows the organization field with no problem and found no irregularities.

This seems to be an issue with how Jira is returning the data for Grafana.