Hello all,
As we are developing a Jira cloud app, we wanted to know if the Personal Data Reporting API should be implemented in case we want to store personal user data from an external source on Jira issues for some of our approaches .
Thank you in advance,
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Hi Paula,
Could you share in a bit more detail what the goal is and what sort of requirements your team is looking into? As your post is right now, it is difficult for us to assess what the best approach would be, so it is not responsible to say whether you should use that API or not.
Let us know and we’ll be happy to assist!
Cheers,
Rodrigo Heinzen
Developer Support Engineer
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Hi Heinzen,
Thank you for response.
Actually, we would not like to share here too many details of our approach. What is the best approach that we can use so that we can discuss it more privately?
Thanks,
Paula
Hi Paula,
In that case I would recommend raising a Developer Support ticket, so we can work 1:1 and discuss implementation details and usage of the API without exposing anything publicly.
The customer portal for that is here, you can use it to reach out to us directly.
Cheers,
Rodrigo Heinzen
Developer Support Engineer
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