Read if you are using Web Panel

We have received a ticket regarding the export-PDF feature in our application, indicating that it is experiencing noticeable slowness when our App is installed.

After thorough investigation, we have determined that the use of Web Panels within our App is causing the slowdown in PDF export, regardless of the presence of our macro on the page. This issue has been replicated not only with Atlassian’s official App but also with another App from a different vendor.

Fortunately, we have the capability to temporarily disable the web panel. However, if you are utilizing Web Panels, we strongly recommend checking the functionality of the PDF export feature.