Remote link created via REST API not showing up

I posted this JSON from the documentation to my issue as remote link via the REST API

{
  "application": {
    "name": "My Acme Tracker",
    "type": "com.acme.tracker"
  },
  "globalId": "system=http://www.mycompany.com/support&id=1",
  "relationship": "causes",
  "object": {
    "summary": "Customer support issue",
    "icon": {
      "url16x16": "http://www.mycompany.com/support/ticket.png",
      "title": "Support Ticket"
    },
    "title": "TSTSUP-111",
    "url": "http://www.mycompany.com/support?id=1",
    "status": {
      "icon": {
        "url16x16": "http://www.mycompany.com/support/resolved.png",
        "link": "http://www.mycompany.com/support?id=1&details=closed",
        "title": "Case Closed"
      },
      "resolved": true
    }
  }
}

I can see in the history that the link was added, but is not displayed when opening the issue:

Is there something wrong with the definition of the remote link that prevents the rendering?

1 Like

I have hit the same bug and found that the link is not visible when application.type is filled. Do not know if it’s a bug or some kind of a new feature. It seems that Jira server does render link for not registered application types.

See also Remote link with application type is not visible

Seems the bug has been fixed in Jira cloud - links with application.type are visible in UI, too.