Rovo Agents - Developers have no visibility into user feedback

Rovo
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Hi Atlassian team,

I have a question and feature request regarding Rovo agent “feedback”:

  • Rovo users can provide feedback to a conversation using the prebuilt responses: :+1: / :-1:.

  • This feedback is sent to Atlassian.

  • The developer/owner of the Rovo agent cannot see that feedback.

From a partner/developer perspective, this creates a missing feedback loop: if we’re responsible for building and improving an agent, then we need to understand whether users find its responses useful or not.

Question: As far as I understand, currently, Atlassian does not expose this information, correct?

Request: My request is for Atlassian to expose this feedback to the developers, be that via Forge Developer Console, API, or whatever alternative you might offer - as long as we get access to the feedback from customers, this will be helpful.

Thanks!