Hi Everyone,
Is it possible to send a templated email directly to specific users from my Connect app through Jira?
I would like to send emails in my Connect app from the host instance’s email to users without knowing their email addresses. Is there any endpoint for this operation or i have to get access (through that approval flow) to their email addresses and send these emails locally from my connect app?
Thanks for your answer.
Hi @taszilvo,
There are some specific REST calls for sending notifications, such as https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-notify-post and a few other endpoints have options to notify users based on your changes.
But in general, Jira Cloud is not an email server. You’d have to request access to get email addresses to be able to send anything.
Regards,
James.