Hi, I have a customer that is having a problem adding an attachment in a Service Desk project. I am trying to replicate this but there JIRA instance (7.4.2) behaves differently than mine (they provided a video) (also 7.4.2)
If they try to create a new comment and then click on the attachments icon a file chooser window appears. They select a file and click open then a “Add attachments” dialog automatically appears. My JIRA behaves differently, when the I select the file and click open it drops back to the comment entry area
How do I get the Add attachments dialog to appear on my system