Slack / JIra Service Desk integration to create Help Desk Jira Service Desk tickets right in Slack

Hi All,

I am new to this community and to the development work related to Jira and Slack. I am working on the app in Slack that should allow our users to submit help desk requests to our Jira Service Desk queue right from Slack. I found this blueprint on GitHub and had created a Slack app based on it.

Now I am looking for a way to transfer the payload from the slack dialog window to our Jira Service Desk queue. Has anyone used this blueprint before? Do you have any other recommendations on how to accomplish this task?

Any help would be appreciated.



you can use JIRA service desk rest api to create tickets on JSD, check the following document

REST API for JSD Cloud to create request can be found at