Sometimes Jira Expression it.isEpic will result in error "unrecognized property"

Jira Development Jira Cloud
,
1

In our app, we are running the following Jira Expression:

issues.map(it => { id: it.id, key: it.key, epic : it.isEpic, issueType: it.issueType, style: it.project.style })

We observe that about 1% of all requests (which affects some 6 of Jira instances using our app) fail with this message:

{"errorMessages":["Evaluation failed: \"it.isEpic\" - Unrecognized property of `it`: \"isEpic\" ('isEpic'). Available properties of type 'Issue' are: 'assignee', 'attachments', 'changelogs', 'comments', 'components', 'created', 'creator', 'description', 'dueDate', 'environment', 'fixVersions', 'id', 'issueType', 'key', 'labels', 'links', 'originalEstimate', 'parent', 'priority', 'project', 'properties', 'remainingEstimate', 'reporter', 'resolution', 'resolutionDate', 'securityLevel', 'status', 'subtasks', 'summary', 'timeSpent', 'updated', 'versions', 'voters', 'votes', 'watchers', 'watches'"],"errors":{}}

I don’t know how to reproduce this. Does anyone have any idea?

2

How are you selecting the issues? Could you be retrieving non jsw issues?

1 Like
3

The issues are selected by the user, so non-JSW issues might be among them. Thank you for the suggestion, will check

4

Thank you for the suggestion! I have managed to reproduce the problem, but I still don’t understand it :slight_smile:
The issue mentioned is from a Software Project; and I’m executing it under a user which can access the project and create issues in it.

5

All right next question (because I did get recently bit by this) - is the user that you’re using to request the jira expressions a JSW user (ie is the user licensed to JSW)?

6

The user is able to create issues in that project, and create issues in epics in that project — I guess that means that the user is licensed, right? I’m not administering that instance, so I’m not sure if I can check it directly in some other way.

7

After all, you were right. It turned out that although the project is displayed as “Software Project”, in fact JSW subscription was entirely deactivated on that instance.
I was misled by the “Software project” label, I didn’t realize that one could switch off Jira Software and still keep using Software projects.